Shipping & Payment Info


SHIPPING

• Estimated Time of Arrival (ETA) of pre-order items usually take 3-6 weeks after release/ship out date from Thailand.

• We will not be accountable for damages, loss, delay or any delivery failure which may arise during the shipping process of the items as these circumstances are beyond our control. Nevertheless, we will still provide assistance in tracking your orders.


ORDER STATUS

• Payment confirmation - Status will be changed to "Paid"

• Items in process - Status will be changed to "Processing"

• Items shipped out - Status will be changed to "Shipped"

✈ For shipment status please do check here: https://bit.ly/BWBStoreShipment


PAYMENT

• Please make sure you fill in the details after you're done with the payment.

• Send me payment proof on Twitter (@BWBStore) after place an order.

* Only DMs in 1 platform only!

PLEASE PUT UR TWITTER USERNAME & ORDER ID AS REFERENCE


All items need 2nd payment

2nd payment = Difference of conversion rate + EMS + Local postage

• Different of currency conversion rate = (the difference of currency conversion rate at the time money is deposited, might have or might not have)

• EMS = (Can't estimated for a fixed price, it will be divided among number of orders)

• Local postage = RM8-RM18 (2KG and below only-according to items size)

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